Politique de remboursement

Return Policy:
velisse® guarantees your satisfaction with our products; otherwise, you may return items within 30 days of receipt for a full refund* or an exchange*.

Please note:

Unopened products returned within 30 days are eligible for a full refund or exchange, excluding shipping costs.

*Hygiene regulations prohibit the return of opened intimate apparel, including briefs, bikini bottoms, and thongs. If you have any questions regarding sizing prior to purchase, please contact our customer service team for assistance. Secure online form

We welcome your feedback to help us serve you better.


Warranty Policy:
velisse® offers a one-year warranty on products from the date of purchase, covering manufacturer defects and defects resulting from normal use. Please contact customer service if you have any questions. Secure online form