隐私政策
VELISSE Privacy Policy
Last Updated: June 24, 2026
VELISSE (hereinafter referred to as "VELISSE", "we", or "this website") values your privacy and personal information security. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit our website, create an account, purchase goods, subscribe to marketing information, contact us, or use related services.
Please read this Privacy Policy carefully before using this website. By accessing or using this website, you acknowledge that you understand the personal information processing methods described in this policy.
1. Information We Collect
Depending on how you interact with this website, we may collect the following information:
1.1 Information You Voluntarily Provide
When you place an order, register an account, subscribe to emails, fill out forms, or contact customer service, we may collect:
Name;
Email address;
Phone number;
Billing address and shipping address;
Order information and purchase history;
Account login information;
Product reviews, inquiries, and after-sales communication records;
Other information you voluntarily provide to us.
1.2 Payment Information
When you purchase goods, payment information is typically processed by a third-party payment service provider. We generally do not directly store complete bank card numbers, credit card security codes, or other complete payment credentials.
Third-party payment service providers will process your payment information in accordance with their own privacy policies and security rules.
1.3 Automatically Collected Information
When you browse or use this website, we and our related technology service providers may automatically collect the following information through cookies, pixel tags, log files, and similar technologies:
IP address;
Browser type;
Device type and operating system;
Access time and pages viewed;
Clicks, searches, and shopping cart actions;
Referral source;
Approximate geographic location;
Information related to website performance, errors, and security.
1.4 Information from Third Parties
We may obtain relevant information from third parties that provide services to this website, such as:
Website operating platforms like Shopify;
Payment service providers;
Logistics and delivery service providers;
Advertising and marketing platforms;
Data analytics service providers;
Customer service tools;
Anti-fraud and website security service providers.
2. How We Use Your Information
We may use the information we collect for the following purposes:
Processing, confirming, and shipping your orders;
Completing payments, refunds, returns, and after-sales service;
Creating and managing your account;
Sending you order confirmations, shipping progress updates, and service notifications;
Responding to your inquiries, complaints, and other requests;
Improving the website, products, services, and shopping experience;
Analyzing website traffic and marketing effectiveness;
Sending you new product, promotional, and brand information based on your selections;
Displaying advertisements that may be relevant to your interests;
Preventing fraud, abuse, unauthorized transactions, and other security risks;
Fulfilling tax, accounting, regulatory, and other legal obligations;
Protecting the legitimate rights and interests of VELISSE, customers, and third parties.
For users in the European Economic Area or the United Kingdom, we may process personal information based on contractual obligations, legal obligations, your consent, or our legitimate interests. Users have the rights to access, correct, delete, restrict processing, object to processing, and data portability, where applicable.
3. Cookies and Similar Technologies
We use cookies and similar technologies to maintain the proper functioning of the website, save shopping carts, remember your preferences, analyze traffic, and improve advertising effectiveness.
Cookies may be categorized as follows:
**Essential Cookies:** Support checkout, account login, security verification, and basic website functions;
**Functional Cookies:** Remember language, region, and other usage preferences;
**Analytical Cookies:** Help us understand how visitors use the website;
**Advertising Cookies:** Used to measure marketing campaigns and deliver relevant advertising.
In regions where applicable laws require this, we will obtain your consent before using non-essential cookies. You can manage cookies through the website's cookie settings or your browser settings. Disabling some cookies may cause certain website functions to fail.
Shopify allows you to configure your privacy policy, cookie banners, and opt-out settings for data sale or sharing in your backend, but using the tools provided by the platform does not automatically mean that you have met all privacy legal requirements.
4. Marketing Information
With your consent or where permitted by law, we may send you the following via email, SMS, or other means:
New product launch information;
Special offers;
Cart reminders;
Branded content;
Personalized recommendations.
You can click the "Unsubscribe" link at the bottom of the marketing email or contact us using the contact information at the bottom of this policy.
Unsubscribing to marketing services will not affect the delivery of essential service information such as order confirmations, logistics notifications, and security alerts.
5. How We Share Your Information
To operate the website and complete services, we may disclose necessary information to the following types of partners:
5.1 Website and Technology Service Providers
Including service providers that provide us with website hosting, cloud storage, data analytics, customer service, email delivery, and website maintenance.
5.2 Payment Service Providers
Used for processing payments, refunds, disputes, and payment security verification.
5.3 Warehousing and Logistics Service Providers
Used for picking, packing, delivery, customs clearance, logistics tracking, and handling returns.
5.4 Advertising and Analytics Partners
We may share device identifiers, cookie data, browsing behavior, or conversion information with advertising platforms, social media platforms, and analytics service providers to measure advertising effectiveness and improve marketing campaigns.
In some regions, certain advertising or cross-site data processing practices may be considered "sold," "shared," or used for targeted advertising under local laws. Users in applicable regions can submit an opt-out request through the website's privacy settings. California consumers have the right to be informed, to have their personal information deleted, corrected, and opted out of the sale or sharing of their personal information, and to not be discriminated against for exercising their privacy rights, when conditions apply.
5.5 Professional Advisors and Government Agencies
We may disclose information to attorneys, accountants, auditors, courts, law enforcement agencies, or regulatory bodies when required by law or to protect our legitimate interests.
5.6 Corporate Transactions
In the event of a merger, financing, restructuring, asset sale, or business transfer at VELISSE, relevant personal information may be transferred as part of the transaction.
6. Regarding the Sale or Sharing of Personal Information
VELISSE will not sell your personal information for the purpose of directly receiving money.
However, some of our advertising, analytics, or social media tools may receive cookies, device information, or browsing behavior. Under some privacy laws, these actions may be considered a “sale” or “sharing” of personal information.
Users in applicable regions can submit an opt-out request through the following methods:
Use the “Your Privacy Choices” or similar entry at the bottom of the website;
Adjust your cookie settings;
Enable Global Privacy Control supported by your browser;
Contact us through the contact information at the bottom of this policy.
7. Data Retention Period
We will only retain personal information for the period necessary to achieve the purposes described in this policy, including:
Completing orders and after-sales service;
Maintaining account and transaction records;
Processing disputes, refunds, and complaints;
Meeting tax, accounting, and other legal requirements;
Preventing fraud and maintaining website security.
Retention periods may vary depending on the type of information, the purpose of processing, and applicable legal requirements. Upon expiration of the retention period, we will delete, anonymize, or otherwise appropriately process the relevant information.
8. Information Security
We employ reasonable technical, administrative, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.
However, no method of internet transmission or electronic storage can guarantee absolute security. Please keep your account password safe and do not share your login information with others. If you detect any unusual activity on your account, please contact us immediately.
9. International Data Transfer
Because we may use Shopify, payment, logistics, cloud services, analytics, and advertising service providers located in different countries or regions, your personal information may be transferred to locations outside your country or region for storage or processing. Where required by applicable law, we will take reasonable measures, such as using standard contractual terms, data processing agreements, or other lawful transfer mechanisms, to protect personal information transferred across borders.
10. Your Privacy Rights
Under the laws of your country or region, you may have some or all of the following rights:
To inquire whether we process your personal information;
To access or obtain a copy of your personal information;
To correct inaccurate or incomplete information;
To request the deletion of your personal information;
To request restrictions on certain processing activities;
To object to certain processing activities;
To withdraw previously given consent;
To opt out of marketing messages;
To opt out of the sale, sharing, or targeted advertising of personal information;
To request access to certain information in a portable format;
To file a complaint with a regulatory body regarding our processing practices;
To avoid unfair treatment for exercising your privacy rights.
Some rights may be subject to legal exceptions. For example, we may need to continue retaining or processing certain information to complete outstanding orders, comply with legal obligations, handle disputes, or prevent fraud.
When you submit a request, we may need to verify your identity to prevent unauthorized access to or deletion of your personal information.
11. Supplementary Information for California Residents
Eligible California residents may request information regarding the following within the applicable legal timeframes:
Categories of personal information collected;
Sources of the personal information collected;
Commercial purposes for collecting, using, or disclosing the information;
Categories of information disclosed, sold, or shared;
Categories of third parties receiving the information;
Specific personal information associated with it.
California residents may also have the right to have their information removed, corrected, and withdrawn from sale or sharing. We will not refuse service, charge unreasonably different prices, or reduce the quality of service solely because you exercise your applicable privacy rights.
12. Privacy for Minors
VELISSE's goods and services are intended for adults and are not targeted at minors.
We do not knowingly collect personal information from children below the legal minimum age. If you believe that a minor has provided us with personal information without the consent of their legal guardian, please contact us immediately, and we will take appropriate removal measures after verification.
Purchase of some items on this website may be subject to local age restrictions. Users are responsible for ensuring that they meet the legal purchase age and other applicable requirements in their region.
13. Third-Party Websites and Services
This website may contain links to third-party websites, social media platforms, payment pages, or other services.
Third-party services have their own independent privacy policies. We cannot control their data processing practices and are not responsible for the privacy, security, or content of third-party websites or services. We recommend that you read the relevant third-party's privacy policy before submitting personal information.
14. Privacy Policy Updates
We may modify this Privacy Policy from time to time based on business changes, technological updates, legal requirements, or service adjustments.
The updated policy will be posted on this page, and the "Last Updated Date" at the top of the page will be updated. If the changes have a significant impact on your rights, we may notify you through website notices, emails, or other appropriate means in accordance with the law.
15. Contact Us
If you have any questions about this Privacy Policy, your personal information processing methods, or your privacy requests, please contact us through the following methods:
Brand Name: VELISSE
Contact Email: [baiy85609@gmail.com]
Website Address: [velisse.cc]
We will process your request in accordance with applicable laws and the specific circumstances of the request upon receipt.